Support
Trainerax Private Limited · Trainerax and Trainerax Coach apps
We usually reply within an hour, 7 days a week.
Call
+91 74832 15657
+91 74832 15657
In the app
Trainerax: Profile → Help & support → Live chat. Trainerax Coach: Profile → Help.
Trainerax: Profile → Help & support → Live chat. Trainerax Coach: Profile → Help.
Common questions
- How do I change my plan or diet? Message your coach in the app chat, or ask in Ask Trainerax. Your coach reviews and updates your plan.
- How do I book or move a call with my coach? Open Calls in the app and pick a free time.
- How do I connect Apple Health or Health Connect? Profile → Health data → Connect, then allow Trainerax to read your data.
- How do I change or cancel my membership? Profile → Change subscription, or contact us above.
- How do I delete my account? Profile → Settings → Delete account. Your data is deleted as described in our Privacy Policy.
- I'm a coach and need help with the coach app. Email us at teamtrainerax@gmail.com with your registered phone number.